Hours: Mon - Fri: 8:00 am - 5:00 pm
Address: 1413 Plaza Drive Carroll, IA 51401

What our customers say

4.9 stars, 199 reviews

Every review below is tied to a real repair order or purchase and collected by SureCritic, not written by us. We can’t edit them or take them down.

4.9 from 199 verified reviews on SureCritic

Service was great!
I had a screw in my tire. Thankfully they were able to repair it. Service was excellent.

Pam S. · Carroll, IA · Honda CR-VVerified customer

Quick to help
I hit some road debris and was concerned about possible damage to my car. Kennedy was quick to offer help that day and worked me the schedule. Really appreciate Pro Auto's excellent service.

Natalie M. · Sac City, IA · Cadillac CT5Verified customer

Oil change and tire rotation
Called in for an oil change appointment and, as always, Kennedy was helpful and accommodating to my schedule. She's terrific. What I appreciate is their checking my vehicle and making sure to take care of small problems before they become big ones. Great customer service!!!

Joyce P. · Glidden, IA · Ford EdgeVerified customer

Excellent Customer Service
Pro Auto deserves more than 5 stars; they are the best. Friendly, professional, informative, dependable and accommodating employees. Fast service. All Pro, no con.

Verified Customer · Carroll, IA · Honda Accord Cpe

Fast, professional, and courteous service
I called for an appointment promptly at 8 AM on a Monday morning with hope to have an appointment the same week. Kennedy promptly replies, can it bring your truck in now as my 8 AM didn't show up! Boom! Truck serviced and ready to roll before 10 AM the same day! Thank you!!! Great service!!!

Verified Customer · Carroll, IA · GMC Sierra 1500

New tires and alignment
Service was great as always. Very friendly people. Easy to make appontments. During the winter after leaving my car in freezing weather at the airport, my tire pressure was very low. They checked it out and go my tires up to correct pressure with no charge. I really like their service.

Dan O. · Carroll, IA · Nissan SentraVerified customer

Service
Service is done in a timely manner. A vehicle is provided to me when the service is being done which is great for me! Very knowledgeable employees!

Mark S. · Dedham, IA · Buick EnclaveVerified customer

Great
The customer service is great as I was greeted just as I entered. They made sure I left the keys in the vehicle and got my car in right away for an oil change. I explained that I had tried to check the oil previously but had no clue how to pop the hood. I've done this on many other vehicles, but had searched all over and could not get it open. I asked and was shown how to do this. Did they have to? No, but again, great customer service. I've been taking my vehicles there for like over 20 years now and it's the only place I would trust to work on my vehicles.

Julie B. · Carroll, IA · Jeep RenegadeVerified customer

Service
I have been getting my cars service by Pro Auto for over 20 years and have had nothing but excellent service. They are extremely friendly and helpful. Also, my cars come back to me a little cleaner than when I took them in.

Tom B. · Carroll, IA · Hyundai Santa FeVerified customer

All the stars
Pro Auto has been a life saver keeping our trucks on the road. Cannot recommend them enough!

Verified Customer · Carroll, IA · Chevrolet Silverado 3500HD

Terry said the business the expectional service and good customer service and very helpful and polite. Recommended

Terry W. · Carroll, IA · Toyota TacomaVerified customer

Phillip said the business fixed one of his vehicle tires. Recommended

Phillip R. · Carroll, IA · Ford Explorer Sport TracVerified customer

Chandler said his visit was very good. Recommended

Chandler N. · Carroll, IA · Ford F-150Verified customer

Patrick said they did a good job. Recommended

Patrick A. · Ida Grove, IA · Chevrolet CruzeVerified customer